The Scottish Company Refund and Return Policy

Please contact us at if you have questions or concerns about your purchases or to get details about The Scottish Company’s exchange or return policy. Your satisfaction is important to us!

Returns can only be accepted for exchange or store credit within 30 days of the original purchase date. All returned items must be in the original packaging and condition. All returns must have a copy of the original receipt or invoice.
All food products and custom orders are non-returnable.
Returns can be completed in store or by return shipment to:
The Scottish Company
2001 Leslie Street
Toronto, Ontario
M3B 2M3
Return shipments will need to pre-paid by you. When we receive your return shipment we will contact you to advise you of the status of your store credit or exchange shipment.